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DPS · INTERNATIONAL ARRIVALS

BALI ARRIVAL GUIDE

From before you fly to your driver.
Your documents, arrival formalities and pickup — in one place.

Practical guidance for your arrival.
No account needed.Entry information checked
23 October 2026

VOA / e-VOA
IDR 500,000Government fee
Initial VOA stay
Up to 30 daysFor eligible passports
All Indonesia
FreeArrival declaration
Bali tourist levy
IDR 150,000Per person, where applicable
01

THE ESSENTIALS

BEFORE YOU FLY

Keep these ready on your phone and with your travel documents.

Before-flight checklist

0 of 6 essentials checked

02

YOUR ENTRY PERMISSION

VOA & E-VOA

The same short-visit route, arranged before travel or on arrival. Only eligible passports qualify; some travellers may be visa-exempt.

Ngurah Rai Immigration’s published list, checked 23 October 2026. Use an ordinary national passport; this check is not an admission decision.

BEFORE TRAVEL

Arrange an e-VOA

  1. Use the official eVisa portal and the appropriate B1 tourist option.
  2. Prepare your passport biodata page, recent colour portrait and onward ticket.
  3. Enter your details, review and pay. Save the issued visa, not just the payment receipt.
Official e-VOA application (opens in a new tab)
ON ARRIVAL

Obtain a VOA at DPS

  1. Follow VOA signs before immigration.
  2. Present your eligible passport and pay at the designated counter.
  3. Keep the voucher and complete the immigration process.

Already have an issued e-VOA? Do not buy the same visa again.

Stay length, extensions and travel documents

The government VOA fee is IDR 500,000. The initial stay is up to 30 days, with one extension up to 60 days in total. Check the dates on your issued permission.

Apply for an extension before expiry. Current procedures include an immigration-office photo and interview, including for VOA holders; do not assume an entirely online process.

Each traveller, including children, needs appropriate documents. Temporary, emergency and other non-national travel documents do not qualify for VOA under the published B1 rules.

03

COMPLETE BEFORE ARRIVAL

FORMS & BALI LEVY

These are separate from your visa and from any concierge or transfer charge.

All Indonesia

FREE

Complete the integrated immigration, customs, health and quarantine declaration from three days before arrival. Have passport, flight and stay details ready.

  1. Open the official arrival-card service.
  2. Enter your travel details and declarations.
  3. Review, submit and save the QR confirmation before boarding.
Complete All Indonesia (opens in a new tab)

Bali tourist levy

IDR 150,000

Foreign tourists pay where applicable. Pay through official Love Bali and retain the emailed QR voucher; payment before departure is encouraged.

Exemptions include specified visa and residence-permit categories. Check the applicable exemption before paying. The levy does not replace your visa or declaration.

Official Love Bali payment (opens in a new tab)
04

WHEN YOU LAND

THROUGH INTERNATIONAL ARRIVALS

Complete the airport formalities before starting the walking map.

  1. 1

    Follow arrivals signs

    Keep your travel documents and saved arrival QR within reach.

  2. 2

    VOA, if needed

    If you already hold an issued e-VOA, follow the appropriate immigration route.

  3. 3

    Immigration

    Present requested documents and follow the staff’s counter or gate instructions.

  4. 4

    Baggage reclaim

    Check your carousel. Report missing or damaged luggage to the airline before leaving.

  5. 5

    Customs

    Have your declaration ready and complete applicable checks.

  6. 6

    Public arrivals

    You can now follow the map to your confirmed pickup point.

05

YOUR ARRIVAL WALK

FIND YOUR DRIVER

Begin after customs, once immigration and baggage reclaim are complete. Use the map alongside the pickup instructions in your booking confirmation.

Your walk from customs to pickup

YOUR ARRIVAL WALK
Bali international arrivals: your walk to pickupFrom customs around the café and through the arrivals lobby to stop 4. The welcome area is below the forward path. Public taxis continue straight. Turn right, shown downward, and walk between additional welcome areas on both sides towards stop 5 at VIP parking. Circle K is across the road. Orientation only; not to scale. IMMIGRATION & BAGGAGEComplete these before following the walking guide CUSTOMS EXIT Currency exchange SHOPS & SERVICES CAFÉStarbucks INFOHelpdesk ARRIVALSLOBBY RESTAURANT WELCOME AREADriver meeting area WELCOMEAREADriversWELCOMEAREADrivers PUBLICTAXIS Your driver with welcome boardVIP PARKINGIn front of Circle K CIRCLE KAcross the road
VIP pickupPublic taxis

FOLLOW YOUR ARRIVAL

STEP 01 OF 05

You’re through customs.

After collecting your bags and clearing customs, enter the public arrivals walkway.

This guide begins on the public side of international arrivals.

Orientation guide · Not to scale. Follow current airport signs and the meeting instructions confirmed in your booking.

YOUR ARRIVAL WALKScroll to explore the map.

You’re through customs.

After collecting your bags and clearing customs, enter the public arrivals walkway.

06

ARRANGE WHAT YOU NEED

YOUR ARRIVAL, PERSONALLY ARRANGED

Your pickup, airport assistance and concierge support are different services. Confirm each arrangement before travel.

LANDSIDE PICKUP

A personal driver

An English-speaking chauffeur, a name sign and a private transfer to your destination. Share the flight, arrival time, passenger numbers, luggage, child-seat needs and drop-off address.

Confirm flight monitoring, waiting allowance, VIP parking, tolls, fuel, taxes and cancellation terms in your transfer quote.

Arrange airport transport
BY PRIOR ARRANGEMENT

Airport assistance

Ask about a representative’s help through arrivals, baggage collection and the handover to your driver. Aircraft-gate meeting and any priority assistance depend on authorised access and confirmed availability.

For the booking brief: full passenger names, flight number, arrival date and time, issued visa or entry route, and any mobility needs. Required documents are requested privately. Immigration and customs checks still apply.

BEFORE TRAVEL OR AN EXTENSION

VOA support

Help preparing a VOA/e-VOA application or an extension request. Keep a clear passport copy, colour portrait and onward ticket ready for the approved application channel.

Application support is separate from the government fee. An application or payment is not proof of an issued visa; approval remains with Immigration.

BEYOND THE AIRPORT

Concierge during your stay

The US$180 travel-planning offer includes a personalised itinerary, bookings and reservations handled, and two weeks of travel concierge support. Included LOV Platform access carries no additional charge during those two weeks.

Transport, experiences, government fees and airport assistance are quoted separately. Each booking is subject to its own confirmation.

Explore personal travel planning (opens in a new tab)

A LITTLE CLARITY

FREQUENTLY ANSWERED QUESTIONS

Where does this walking route begin?

At the public customs exit, after immigration and baggage reclaim. Driver greeting is landside; aircraft-gate assistance is a separate arrangement.

What if I cannot find my driver?

Stay in the agreed public meeting area and contact the driver or booking contact in your confirmation. Verify the name sign and vehicle details before leaving.

Can I upload passport documents here?

No. This guide collects no passport scans or flight documents. For a confirmed assistance request, use only the secure document channel provided for that booking. Passport scans should be sharp, complete and uncropped; portrait photos should be clear, in colour and show the full face.

Does this apply to a domestic arrival?

This guide covers international arrivals at DPS. Domestic flights use a different arrivals and pickup sequence; follow your booking’s terminal instructions.

Are the visa, transfer and concierge fees combined?

No. Government visa and levy payments are separate from transfer, airport-assistance and travel-planning charges. Confirm the quote and inclusions before booking.

Can a police escort be included?

An escort is not a standard transfer inclusion. Any such request requires prior approval from the competent authority, confirmed eligibility and availability. It cannot be promised as part of this guide.

Sources & updates

Entry guidance checked 23 October 2026. Confirm current requirements for your passport and travel date. LOV Platform does not issue visas or collect government fees on this page.

Service information adapted from the owned LOV Angels / Bali Executive Travel VIP Arrival Guide. The map is an orientation guide, not a surveyed airport plan. Current signs and confirmed booking instructions take priority.