Present your eligible passport and pay at the designated counter.
Keep the voucher and complete the immigration process.
Already have an issued e-VOA? Do not buy the same visa again.
Stay length, extensions and travel documents
The government VOA fee is IDR 500,000. The initial stay is up to 30 days, with one extension up to 60 days in total. Check the dates on your issued permission.
Apply for an extension before expiry. Current procedures include an immigration-office photo and interview, including for VOA holders; do not assume an entirely online process.
Each traveller, including children, needs appropriate documents. Temporary, emergency and other non-national travel documents do not qualify for VOA under the published B1 rules.
03
COMPLETE BEFORE ARRIVAL
FORMS & BALI LEVY
These are separate from your visa and from any concierge or transfer charge.
All Indonesia
FREE
Complete the integrated immigration, customs, health and quarantine declaration from three days before arrival. Have passport, flight and stay details ready.
Open the official arrival-card service.
Enter your travel details and declarations.
Review, submit and save the QR confirmation before boarding.
Foreign tourists pay where applicable. Pay through official Love Bali and retain the emailed QR voucher; payment before departure is encouraged.
Exemptions include specified visa and residence-permit categories. Check the applicable exemption before paying. The levy does not replace your visa or declaration.
Complete the airport formalities before starting the walking map.
1
Follow arrivals signs
Keep your travel documents and saved arrival QR within reach.
2
VOA, if needed
If you already hold an issued e-VOA, follow the appropriate immigration route.
3
Immigration
Present requested documents and follow the staff’s counter or gate instructions.
4
Baggage reclaim
Check your carousel. Report missing or damaged luggage to the airline before leaving.
5
Customs
Have your declaration ready and complete applicable checks.
6
Public arrivals
You can now follow the map to your confirmed pickup point.
05
YOUR ARRIVAL WALK
FIND YOUR DRIVER
Begin after customs, once immigration and baggage reclaim are complete. Use the map alongside the pickup instructions in your booking confirmation.
Your walk from customs to pickup
YOUR ARRIVAL WALK
VIP pickupPublic taxis
FOLLOW YOUR ARRIVAL
STEP 01 OF 05
You’re through customs.
After collecting your bags and clearing customs, enter the public arrivals walkway.
This guide begins on the public side of international arrivals.
Orientation guide · Not to scale. Follow current airport signs and the meeting instructions confirmed in your booking.
06
ARRANGE WHAT YOU NEED
YOUR ARRIVAL, PERSONALLY ARRANGED
Your pickup, airport assistance and concierge support are different services. Confirm each arrangement before travel.
LANDSIDE PICKUP
A personal driver
An English-speaking chauffeur, a name sign and a private transfer to your destination. Share the flight, arrival time, passenger numbers, luggage, child-seat needs and drop-off address.
Confirm flight monitoring, waiting allowance, VIP parking, tolls, fuel, taxes and cancellation terms in your transfer quote.
Ask about a representative’s help through arrivals, baggage collection and the handover to your driver. Aircraft-gate meeting and any priority assistance depend on authorised access and confirmed availability.
For the booking brief: full passenger names, flight number, arrival date and time, issued visa or entry route, and any mobility needs. Required documents are requested privately. Immigration and customs checks still apply.
BEFORE TRAVEL OR AN EXTENSION
VOA support
Help preparing a VOA/e-VOA application or an extension request. Keep a clear passport copy, colour portrait and onward ticket ready for the approved application channel.
Application support is separate from the government fee. An application or payment is not proof of an issued visa; approval remains with Immigration.
BEYOND THE AIRPORT
Concierge during your stay
The US$180 travel-planning offer includes a personalised itinerary, bookings and reservations handled, and two weeks of travel concierge support. Included LOV Platform access carries no additional charge during those two weeks.
Transport, experiences, government fees and airport assistance are quoted separately. Each booking is subject to its own confirmation.
At the public customs exit, after immigration and baggage reclaim. Driver greeting is landside; aircraft-gate assistance is a separate arrangement.
What if I cannot find my driver?
Stay in the agreed public meeting area and contact the driver or booking contact in your confirmation. Verify the name sign and vehicle details before leaving.
Can I upload passport documents here?
No. This guide collects no passport scans or flight documents. For a confirmed assistance request, use only the secure document channel provided for that booking. Passport scans should be sharp, complete and uncropped; portrait photos should be clear, in colour and show the full face.
Does this apply to a domestic arrival?
This guide covers international arrivals at DPS. Domestic flights use a different arrivals and pickup sequence; follow your booking’s terminal instructions.
Are the visa, transfer and concierge fees combined?
No. Government visa and levy payments are separate from transfer, airport-assistance and travel-planning charges. Confirm the quote and inclusions before booking.
Can a police escort be included?
An escort is not a standard transfer inclusion. Any such request requires prior approval from the competent authority, confirmed eligibility and availability. It cannot be promised as part of this guide.
Sources & updates
Entry guidance checked 23 October 2026. Confirm current requirements for your passport and travel date. LOV Platform does not issue visas or collect government fees on this page.
Service information adapted from the owned LOV Angels / Bali Executive Travel VIP Arrival Guide. The map is an orientation guide, not a surveyed airport plan. Current signs and confirmed booking instructions take priority.